June 30, 2015, in a post titled, First Look: Apple Music:
I’m damned impressed. Apple Music is a quality service, with the right mix of human curation and algorithms to help users figure out exactly what they want to hear.
I can only imagine that the service will get better from here. The more I use it, like/dislike songs, the better it will know me.
I was interacting with Apple Music the entire time I was writing this and the radio station I started listening to improved quite a bit in those hours. I’m not skipping songs, instead I have a steady diet of Slash, Godsmack, Led Zeppelin, and Metallica. It’s hard to beat that.
While other streaming services didn’t worry much about Apple in the past, Apple Music will get their attention. In fact, it’s going to grab everyone’s attention.
July 22, 2015, in a post titled, Apple Music is a nightmare and I'm done with it:
At some point, enough is enough. That time has come for me—Apple Music is just too much of a hassle to be bothered with. Nobody I’ve spoken at Apple or outside the company has any idea how to fix it, so the chances of a positive outcome seem slim to none.
As if all of that wasn’t enough, Apple Music gave me one more kick in the head. Over the weekend, I turned off Apple Music and it took large chunks of my purchased music with it. Sadly, many of the songs were added from CDs years ago that I no longer have access to. Looking at my old iTunes Match library, before Apple Music, I’m missing about 4,700 songs. At this point, I just don’t care anymore, I just want Apple Music off my devices.
I trusted my data to Apple and they failed. I also failed by not backing up my library before installing Apple Music. I will not make either of those mistakes again.
I’m going to listen to what’s left of my music library, and try to figure out all of the songs I have to buy again. I’ll also download Spotify and reactivate the account I cancelled with them a couple of weeks ago.
Crazy what a difference 23 days makes. It's disappointing to hear about situations like this, because I haven't experienced anything like it at all. A little UI fiddliness aside, I'm quite please with Apple Music. I guess your mileage may vary.
If Apple didn't pay attention to other grumpy customers complaining about Apple Music in the past, Jim Dalrymple will get their attention. In fact, his post is going to grab everyone's attention.